We Do Tax Services

FAQs Page

Consultation

We offer a free, no-obligation initial consultation via WhatsApp or phone. During this quick chat, we review your situation, explain how we can help maximize your refund, and give you a clear idea of the process and fee. No pressure — just honest advice.

Yes — it's free and takes 10–15 minutes. Message us on WhatsApp with your basic details (e.g., commission earner type, rough income), and one of our consultants will call or reply directly. We'll outline the potential refund benefit and our fee structure upfront.

We specialize in commission earners, so we know exactly which deductions (travel allowances, expenses, commissions) SARS allows and how to claim them correctly. With 107+ combined years of experience, 96%+ exam scores, and thousands of returning clients, we deliver higher refunds, resolve penalties/audits, and provide year-round support — all while ensuring full compliance.

Usually 10–20 minutes. We ask a few quick questions about your income type, past returns, and any SARS issues, then explain the best approach and next steps.

Process

Our process is simple, transparent, and designed to take the stress out of tax for you. You send documents once, we handle everything with SARS, and you receive your refund with peace of mind.

  • You contact us (preferably WhatsApp) and share your documents (IRPs, commission statements, expenses, etc.).
  • We review everything, prepare your return, maximize deductions, and submit to SARS.
  • We track the assessment and handle any verifications or queries.
  • You receive your refund (often higher than expected), and we keep your tax status compliant year-round.

Most returns are prepared and submitted within 1–7 working days after we receive all documents. Corrections of past returns or complex cases (audits/penalties) may take 21–60 days.

No — everything is handled remotely via WhatsApp, email, and secure document sharing. Head office is in Johannesburg
Branches also in Durban and Cape Town

We specialize in this. Send us the details, we review the last 3–5 years (where allowed), claim missed deductions, and submit corrections — often resulting in additional refunds paid directly by SARS.

Payment

Our fees are transparent, fixed per return (or quoted after consultation), and only payable after we complete and submit your return. No upfront payment required.

Our charges are based on a rate per hour and range
from R350 minimum for an Admin Fee (Eg. Salary Earner
or look-and-advise), upto a maximum of 10% of your
Refund received.

Payment is due only after we have submitted your return and you are satisfied with the assessment. We invoice once the work is complete.

EFT (bank transfer), credit/debit card (via secure link), or cash deposit. We also accept SnapScan or PayShap for quick payments.

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