Privacy Policy

Last updated: 16 January 2026

We Do Tax is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and other applicable South African laws.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website (https://wedotax.co.za), use our services, communicate with us, or submit information to us.

1. Who we are
We Do Tax is a personal income tax consulting practice specialising in services for commission earners.
Physical address: 34 Marne St, Noordheuwel, Krugersdorp, 1739, Gauteng, South Africa
Contact: 082 510 3078 | info@wedotax.co.za

2. Information we collect

We may collect the following types of personal information:

A. Information you provide directly
– Full name
– ID number / passport number
– Contact details (phone, WhatsApp, email)
– Residential and/or postal address
– Income details, IRP5/IT3 certificates, commission statements, expense records
– Bank details (for refund follow-up purposes only)
– Tax related correspondence and reference numbers
– Any other information you voluntarily provide during consultation or service delivery

B. Information collected automatically
– IP address
– Browser type and version
– Device information
– Pages visited, time spent, referral source
– Cookies and similar technologies (see Cookie Policy below)

3. How we use your information

We use your personal information for the following lawful purposes:

– To provide tax consulting, return preparation, submission, correction, audit support, penalty resolution and related services
– To communicate with you (appointments, updates, requests for documents)
– To comply with legal and regulatory obligations (including SARS reporting requirements)
– To prevent fraud and ensure security of our services
– To improve our website and services
– For internal record keeping and quality control
– To send occasional service-related communications (we do **not** send marketing emails unless you have expressly opted in)

4. Sharing of your information

We will only share your personal information in these circumstances:

– With SARS when required for lawful tax submission, objection, appeal or verification purposes
– With our contracted service providers (e.g. cloud storage, accounting software) who are bound by strict confidentiality and POPIA obligations
– If required by law, court order, or regulatory authority
– To protect our rights, property or safety (or that of our clients or third parties)

We do **not** sell your personal information to third parties for marketing purposes.

5. Storage and security

Your information is stored on secure servers located in South Africa or in jurisdictions that offer adequate protection in terms of POPIA.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse or alteration.

6. Retention period

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (tax records are typically retained for at least 5 years after assessment in line with SARS requirements).

7. Your rights under POPIA

You have the right to:

– Access your personal information
– Request correction or deletion of inaccurate/unlawful information
– Object to processing of your information (subject to legal limitations)
– Withdraw consent (where processing is based on consent)
– Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact our Information Officer:
**Email:** info@wedotax.co.za
**Subject:** POPIA – Request regarding personal information

We will respond within 30 calendar days (or sooner where reasonably possible).

8. Cookies

Our website uses essential cookies for functionality and performance cookies to understand how visitors use the site. You can manage cookie preferences via your browser settings. We do not use cookies for third-party advertising.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top will show when it was last revised. Significant changes will be communicated via the website or direct communication where appropriate.

10. Contact us

Questions about this Privacy Policy?
Email: info@wedotax.co.za
Phone/WhatsApp: 082 510 3078

Thank you for trusting We Do Tax with your personal information.